It's important to us here at BetRivers that you receive the emails you are supposed to. They contain important information about logins, withdrawals, and upcoming promotions. If you aren't receiving these emails, your best option is to check your Junk or SPAM folder. You can then mark the email as not junk/SPAM and receive them normally in the future.
If this doesn't resolve your issue, you'll need to add us to your Safe Senders list.
If your email provider isn't listed, please reach out to us and let us know. Player Support will be happy to assist you!